Purchase policy
Refunds and cancellations
Revision: Draft for review
Before work begins
Contact support promptly if you purchased by mistake or submitted the wrong page. We will refund an order that has not entered the review process.
After work begins
Personalized work cannot always be resold. Once the review has begun, refund requests are handled case by case. If we cannot deliver the stated scope, we will offer a correction, a revised delivery plan, or a refund.
After delivery
If the delivered review materially misses the stated scope, contact support within seven days and describe the gap. We will first try to correct the review. This policy does not limit rights that local law gives you.
How to ask
Write from the email used at checkout and include the reviewed domain. Never send card details by email.